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REFUND POLICY

GET FULL REFUND WITHIN 5 DAYS.

RETURNING FOR REPLACEMENT AND REFUND

In the very unlikely occurrence that there are damages with your item while still in original packaging; we offer a 5-day unconditional money back guarantee.

If there is a problem with the quality of the item you can return it and get an exchange within 5 days. You’ll have to pay for the shipping cost of the return.

If your item was damaged in the shipping process or you receive the wrong item please send us a few pictures of the damages within 3 days of receiving item(s) to support@outsidyr.com – we will be in touch and arrange another to be shipped.

Before returning items to us, please read and follow the instructions below. Please make sure that you understand our return policy and ensure that all criteria are met before physically sending any items back to us.

Note: OutSIDYR reserves the right to charge a handling fee on all returned products.

GENERAL RETURNS

1. All products must be returned in their original condition.

2. Mis-shipped products: For mis-shipped items (item received was not item ordered), once confirmed, we will be responsible for an item exchange and any shipping fees. 

3. Color Errors: If the color of the item received is not what was ordered, you are eligible to get another of this item sent to you.

RETURNING FOR REPLACEMENT OR REFUND

Quality Issues: We will be responsible for an exchange only if there are any product quality problems within 5 days of the Customers receiving the item. Customers will need to send the product back to us, and after confirming that the product has not been damaged on purpose, we will exchange the product.

Please be aware that the color of the item may differ slightly from photos due to different monitor settings, we are therefore not responsible if the color of the product received slightly differs from what you have seen on your screen.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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